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Privacy Notice


SZS Properties LTD t/a Bentley & Co (”We”) are committed to protecting and respecting your privacy. We are a limited company and registered in England and Wales under company number 06277548 and have our registered office at 63 Camden Road, London NW1 9EU


Introduction

This Privacy Notice sets out the basis on which any personal data we collect from you through our website bentleyandcoltd.co.uk that you provide to us through Our Site or via other methods you may communicate with us, will be processed by us.


Your information may also be collected and used by:


Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities under applicable data protection laws.


By accessing, browsing or otherwise using Our Site you confirm that you have read and agree to this Privacy Notice. If you do not agree with any part of this Privacy Notice, you should not use Our Site or use our services.


We reserve the right to change the contents of Our Site, including this Privacy Notice at any time, by posting such changes on Our Site.  It is your responsibility to familiarise yourself with the Privacy Notice regularly to ensure that you are aware of any changes.  Your continued use of Our Site following the posting of any such changes will constitute your acceptance of the revised Privacy Notice.


What information may be collected if you are a prospective or existing customer?

We may collect personal information from you in connection with your use of Our Site, including such personal information as:



We may also collect information from you in connection with a service or product provided to you by us, including personal information such as:



Use of the information we collect

Your information will be used by us in connection with the following purposes:


Providing You with Services:



Marketing of Our Services to You:


Responding to Your queries:


Improving Our Site:


Legal and Regulatory Obligations:


Other:


The legal basis upon which we deal with your information

Wherever we collect or use your personal information, we will make sure we do this for a valid legal reason. This will be for at least one of the following purposes:



What is the source of the information we collect?

The majority of the personal information which we collect will have been voluntarily provided by you, however we may also obtain your personal data from other sources including:


Data retention

The personal information that you provide will be retained by us in accordance with applicable laws and our internal Retention Policy. However, we will take reasonable steps to destroy or de-identify personal information we hold if it is no longer needed for the purposes set out above.  We will only hold your personal information on our systems for as long as is necessary for the relevant purpose for which it was collected.


Disclosure of information

The information you provide to us will be held on our computers for the purposes set out in this Privacy Notice or for other purposes approved by you. We may also disclose your information to the third parties listed below for the following purposes:



Marketing

We use the information you provide us with to keep you informed about products or services which we believe you may be interested in. Where we conduct marketing we do so in accordance with applicable laws.

Where you contact us through the 'contact' page of Our Site, or make an enquiry in branch or on the phone to us, we will use the details you have supplied to us to provide you with our general property marketing by email or telephone or letter unless you choose to 'opt-out' of these communications. If you do 'opt-out' then we will not send you information relating to our general property marketing by email. If you wish to never receive any form of marketing communication from us you can let us know by contacting us (using the details provided below).  

Other than as explained above, we do not pass on your information to other companies for their own marketing purposes. If, at any time, you prefer not to receive further communications from us or (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means written request.


Third party websites

Our Site may contain links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control, in particular, we are not responsible for the protection and privacy of any information which you provide whilst visiting other websites and such sites are not governed by our Privacy Notice.
 


Security

We employ security measures which aim to protect the information provided by you from access by unauthorised persons and against unlawful processing, accidental loss, destruction or damage.


We also expect you to take reasonable steps to safeguard your own privacy when transferring information to us, such as not sending confidential information over unprotected email, ensuring email attachments are password protected or encrypted and only using secure methods of postage when original documentation is sent to us.


Cookies

Our Site uses cookies (including cookies to obtain an overall view of visitor habits and visitor volumes to Our Site).


Your rights

You can exercise your rights by contacting us using the details in the Contact section of this Privacy Notice. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request. 


We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.


Right to access personal information


You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.


Right to rectify or erase personal information


You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.

You can also request that we erase your personal information in the following limited circumstances:



We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:



Right to restrict the processing of your personal information


You can ask us to restrict the processing of your personal information, but only where:


We can continue to use your personal information following a request for restriction:


Right to transfer your personal information


You can ask us to provide your personal information to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:



Right to object to the processing of your personal information


You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.


If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.


Right to object to how we use your personal information for direct marketing purposes


You can request that we change the manner in which we contact you for marketing purposes.


You can request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.


Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction


You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.


We may redact data transfer agreements to protect commercial terms.


Right to lodge a complaint with your local supervisory authority


We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time. 


Contact

If you have questions or comments about our Privacy Notice or if you wish to exercise your rights mentioned above, please contact our Data Protection Officer by:


Email: info@bentleyandcoltd.co.uk


Post: 63 Camden road, London NW1 9EU or


Telephone: 0207 424 9944


Complaints

If you have any concerns or complaints as to how we have handled your personal data you may lodge a complaint with the UK's data protection regulator, the ICO, who can be contacted through their website at www.ico.org.uk/global/contact-us/ or by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

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